We're here to make sure you get the most out of Nutriva AI.
Have a question, found a bug, or need help with your subscription? Send us an email and we'll get back to you within 24 hours.
Email UsTo cancel, upgrade, or manage your Nutriva AI subscription, visit your iPhone's subscription settings. Apple handles all billing.
Manage on App StoreHow do I cancel my subscription?
Go to iPhone Settings → Apple ID → Subscriptions → Nutriva AI → Cancel. You'll keep access until the end of your billing period.
How do I restore my purchases?
Open Nutriva AI → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID used to purchase.
How accurate is the AI calorie tracking?
Our food scanner and AI coach use a database of millions of foods combined with AI analysis. Results are estimates — always consult a healthcare professional for medical nutrition advice.
How do I delete my account and data?
Go to Settings → Account → Delete Account inside the app. This permanently removes all your data. You can also email nutrivaaiteam@gmail.com and we'll handle it within 48 hours.
The app isn't opening after email confirmation.
Make sure Nutriva AI is installed on your device, then tap the confirmation link again. If the issue persists, contact us and we'll verify your account manually.